3/21/2024 0 Comments Duo mobile app not compatible![]() Virtual Desktop Enrollment Begins June 2023 Use Push authentication method (recommended) or passcode via SMS-– the quickest and easiest way to authenticate.Set up your Duo account using the self-enrollment portal,.No smart device? Use SMS (text) or phone call as your authentication method during setup. Follow the requirements outlined below:ĭownload the Duo mobile appon your iPhone, iPad, Android or tablet. Employees and students will be prompted to set up their Duo account the first time they log in to their Tulane email or employee self-service portal. What are the requirements?Īll new Tulane employee and student email accounts will be automatically enrolled in Duo MFA. Remembers your device for 30 days to minimize authenticating on the same device.Įnter your Tulane email address and password to get started with your account setup.Authenticates quickly and easily with Duo mobile on your smart device.Protects accounts using a secondary authentication method.Provides multi-device and account protection.Phishing and ransomware attacks are common within our community, exposing the personal information of multiple users on the dark web. With the continued increase in global cyberattacks, Tulane senior leadership is implementing an IT security program to improve our posture in cybersecurity. Duo MFA increases the protection of our community and email systems by blocking cyberattacks through a secondary authentication method other than your Tulane password.Įmployee and manager self-service portals, email, Teams, OneDrive, and PulseSecure VPN How does Duo work? They will disable your phone from being able to authenticate with Duo and help you log in using another device.Cybersecurity requirement for Tulane accounts Cybersecurity attacks can cripple an individual's work and the Tulane community. ** Please note: If the device you use to authenticate with Duo has been lost or stolen, please contact the University IT Help Desk at 275-2000 or ISD Help Desk at (585) 275-3200 immediately. If you do not have an alternate/back-up device enrolled in Duo, call the Univ IT Help Desk at (585) 275-2000 for NetID or ISD Help Desk at (585) 275-3200 for all other credentials.(See the Device Management Guide for detailed tutorials.) Use the Actions drop-down menu to delete your old phone, then click “Enroll another device” to enroll your new phone.From the Device drop-down menu, select your alternate/backup device, then click “Manage Devices” to authenticate using Duo.Log into the University or URMC Two-Factor Authentication Enrollment site.If you have an alternate/backup device enrolled in Duo:.You will authenticate with Duo exactly as you did on your old phone. No action is required If you use the phone call or text message options.If you use the Push option through the Duo Mobile app installed on your phone, follow this tutorial on your new phone.You may log back into the University or URMC Two-Factor Authentication Enrollment sites at any time to manage, add, or remove devices. What is the safest way to authenticate using Duo?. ![]() Duo Security does not provide services in your current location” in the Duo Prompt?
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